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Frequently Asked Questions

1. How soon will my order get shipped?

Non-custom pickup sets (Mississippi, Colorado, Cumberland) will ship out next business day... possibly same day if you order early enough.

Custom-order pickup sets will ship out in 4 weeks or less.

T-shirt and sweatshirt orders will be shipped in 2-7 business days.

2. Where do you ship?

River Pickups will ship (free shipping) anywhere in the United States.

Shipping to Canada is available at a discounted USPS rate. As of right now, we cannot ship to other international locations. Hopefully soon we will be able to ship to additional countries.

3. How are products shipped?

Pickups are shipped First Class USPS. They typically arrive at their destination about three business days after shipping. USPS tracking numbers will be provided to customers. River Pickups has no control over the United States Postal Service, and is therefore not responsible for any delays in transit.

T-shirts and sweatshirts are shipped directly from the printer. Once apparel is printed, shipping time is 5-9 business days.

4. What materials are used to make River Pickups?

Good stuff. Fiber flatwork, AlNiCo magnets, Formvar wire, cloth-covered pushback lead wires. You'll be pleased!

5. How accurate are the DC resistance readings?

The approximate readings shown on this website are averages. The readings for the specific pickup you receive might be slightly higher or lower than what is stated on the website. Also... please don't forget that temperature affects the DC resistance readings.

6. How do I wire these pickups?

Here is a diagram for wiring up a standard s-type guitar.

Here is a diagram for a wiring that I like better.

7. Returns?

If you receive a defective or incorrect item, please contact us and we can work on finding a resolution for the issue (replacement or exchange). Customer is responsible for paying return shipping. Pickups that have been modified (including shortening the lead wires) are not eligible for return. If there is an issue with your product, River Pickups must be contacted and notified within two weeks of item delivery by USPS.



Stratocaster™, Strat™, Telecaster™, and Tele™ are Registered Trademarks of Fender Musical Instruments Corporation (FMIC). River Pickups is not affiliated with FMIC.